Really lovely hotel, spacious room with a fabulous view. Great customer experience from the porter to the maintenance. I would definitely stay here again. —Nathan (Hotels.com, June 24, 2024)

My wife and I were in town for a show and the Luma Hotel was recommended by an acquaintance. I am so happy we found this gem of a hotel in the city! We will definitely stay here any time we visit NYC. From the staff to the room to the location, everything was perfect! —jimdamico77, Jupiter, Florida (TripAdvisor, June 24, 2024)

Wow, the Luma Hotel is simply wonderful, the staff go above and beyond, your rooms are made up every day and provide fresh towels, the breakfast has such a variety and delicious. Yamill on the front door was so kind and helpful, always had the biggest smile and the ladies on the front desk were so helpful and kind, I can honestly say, by far, the Luma hotel is the best hotel I have stayed in, it is right in the heart of Times Square yet so quiet once inside, I can highly recommend and will certainly return. —BeeBunce76, Dorset, United Kingdom (TripAdvisor, July 6, 2024)

This was our family’s first time at NYC and it was a memorable one. LUMA hotel provided a great location to all of the great places to visit especially over the Christmas holiday season- Times Square, Bryant Park, Radio City, Rockerfeller Centre.. all steps away. The staff was so friendly! Deborah was so helpful at the front desk. We were always greeted by our doorman who was so fun and greeted us each time we entered and exited- such a great man! The beds were so comfortable, rooms were so clean, and we loved getting a complimentary drink at the bar before we headed out for dinner. We will definitely be staying there again! Thank you to all of the staff at the LUMA for making our stay so amazing! – annaps2023 (TripAdvisor)

Everything about this hotel was excellent. The location was near to everything we required (one of the reasons we booked here). The rooms were large and clean, the beds were comfy, the bathroom was spotless. The bar was snug but friendly. The main and best thing about the hotel was the Staff. Doormen, Greeters, Desk Staff, Barmen/women, Housekeeping, security, all of them were friendly, helpful and just outright welcoming. Thank you and a very Happy New Year to you all from Glenn, Jackie and Riley room 906. – beckstop, Waterlooville, United Kingdom (TripAdvisor)